Frequently Asked Questions
We decided to choose Willow Creek Memory Care for our loved one. What happens next?
You will receive a packet with simple paperwork to fill out such as:
- Deposit form and payment agreement
- Admission agreement
- General information about your loved one, including favorite things, diet, and other details that will help our staff relate to them effectively and ensure their stay is enjoyable.
- Emergency Contact information for family, doctors, dentists, etc.
- Consent forms
Your primary care physician will complete and sign the physician's assessment and medical information form, letting us know what medications are required, and providing a prescription order. We will continue to work with the doctor through the resident's stay.
The resident must complete their 2-step Mantous TB test before acceptance. This is a mandate of Nevada state regulations.
Once all the paperwork is completed and prior to move-in, we will schedule a meeting with the Health Care Coordinator and Executive Director to discuss special needs and design a personalized program for your loved one.
We will give you a list of things to bring on moving day, and there will be more papers to sign.
After the move, our caregivers and staff will do everything possible to make the transition a smooth one and help the new resident adjust.